Refund policy

Returns & Refunds
Due to the handmade nature of our pieces, we do not accept returns or exchanges for change of mind.
Each Omora Living piece is individually handcrafted and finished. Subtle variations in colour, texture, pattern and surface are part of the character of handmade products and are not considered faults.
If your item arrives damaged, faulty, or is not as described, please contact us at hi@omoraliving.com.au as soon as possible after delivery, including your order number and photographs of the item and packaging. We will work with you to provide an appropriate remedy.
Nothing in this policy excludes or limits any rights or remedies you may have under the Australian Consumer Law.